Sejasa
An Indonesian website and app for booking home services such as AC servicing, cleaning, pest control, appliance repair and renovation, useful for residents who need a technician or cleaner without local contacts.
About Sejasa
Sejasa has operated since 2015 and is run by PT. Recomn Technology Services. Its website lists more than 300 service categories and reports service in over 100 cities in the past 12 months, including Jabodetabek, Bandung, Surabaya, Medan, Denpasar, Semarang and Makassar. For everyday jobs, nearby providers take the order after you describe the need and location, while for larger projects you can receive up to three offers to compare. The Sejasa app is free on Google Play and the App Store and offers the same services as the website.
Key Features
- Daily Services: AC service, cleaning, massage, pest control and repair of appliances such as washing machines, refrigerators and TVs.
- Projects: Renovation, building contractors, interior design and architects, with up to three offers per request.
- Work Guarantee: Jobs paid online through Sejasa carry a 60-day guarantee, and cash-paid jobs carry 30 days.
- SejasaPay: For projects, payment is released to the provider in stages after you approve each stage of work.
How to Get Started
- Open sejasa.com or install the Sejasa app and create an account.
- Choose a service and describe what you need and your location.
- Compare the provider profiles or offers you receive and pick one.
- Pay online through Sejasa to get the longer guarantee, and confirm the work once it is done.
The website and app are in Indonesian, and availability depends on providers in your area. The guarantee covers redoing work that does not match the agreed specification, but not spare parts or work outside the agreed scope. For a rented home, check with your landlord before ordering repairs or renovation.
❓ Frequently Asked Questions
Does Sejasa work with a foreign bank card in Indonesia? Not reliably — a foreign card may be declined. Check the notice above, or plan to use a local payment method.
Is Sejasa available in English? Not officially — the interface is mainly in the local language.
Do I need a local phone number to use Sejasa? Yes, Sejasa requires a local phone number to register.
Do I need local ID or residency for Sejasa? No, Sejasa doesn't require local ID or residency for visitors.