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Vietnam · Government & SafetyNational Public Service Portal
Vietnam's National Public Service Portal is the official government website for accessing administrative services online, from certificates to permit applications.
What it helps with
- Online public services in one portalThe portal links ministries and provinces for procedures such as permits, certificates and payments of state fees.
- Paying fees and fines onlineState fees and some traffic fines can be paid online.
- Checking required documentsEach procedure lists documents, fees and processing time.
About the National Public Service Portal
Run by the Vietnamese government, the portal centralizes access to thousands of administrative procedures across ministries and provinces, letting citizens and, in some cases, foreign residents submit applications and check status without visiting an office in person.
Key Features
- Service Directory: Search administrative procedures by ministry, province, or category.
- Online Applications: Submit applications for eligible services entirely online.
- Status Tracking: Check the progress of a submitted application using a reference code.
- Digital Signature Support: Sign in and submit documents using a verified digital identity where required.
How to Get Started
- Visit the National Public Service Portal website.
- Create an account, which may require a Vietnamese ID or supported digital identity method.
- Search for the specific administrative procedure you need.
- Submit the required documents and track the application status online.
Before you use it
- Sign-up: Login uses a VNeID electronic identity, which foreigners can obtain only as residents with a temporary or permanent residence card.
- Good to know: Visa and residence matters for foreigners are handled on the Immigration Department’s own portal.
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Frequently Asked Questions
- Does National Public Service Portal work with a foreign bank card in Vietnam?
- Not reliably - a foreign card may be declined. Check the notice above, or plan to use a local payment method.
- Is National Public Service Portal available in English?
- Not officially - the interface is mainly in the local language.
- Do I need a local phone number to use National Public Service Portal?
- No, an international phone number generally works for National Public Service Portal.
- Do I need local ID or residency for National Public Service Portal?
- No, National Public Service Portal doesn't require local ID or residency for visitors.
- Where can I use National Public Service Portal?
- iOS · Android · Web
- How much does National Public Service Portal cost?
- Free portal; state fees for each procedure