EVNHCMC CSKH
The official customer care portal and app of Ho Chi Minh City Power Corporation (EVNHCMC), where residents of Ho Chi Minh City can check electricity bills, see planned outages, pay online and request electricity services.
About EVNHCMC CSKH
EVNHCMC is the state power company that supplies electricity in Ho Chi Minh City, and its customer care website cskh.evnhcmc.vn and EVNHCMC app handle bills, schedules and service requests online. The corporation serves nearly 4 million customers, and in June 2026 it reported that about 64% of them had installed the app. Bill payment in the city is fully non-cash, through 21 banks and 7 payment intermediaries, including mobile banking, e-wallets, ATMs and online payment. The customer hotline 1900 545454 is listed on the portal as available 24/7.
Key Features
- Bills and Usage: Look up electricity bills and e-invoices, and follow daily consumption with alerts when usage changes unusually.
- Outage Schedules: Check planned power cuts as well as meter reading and billing schedules for your address.
- Online Requests: Apply for a new connection, change or extend a contract, or request a temporary suspension, and track the request.
- Online Payment: Pay the electricity bill online or through linked banks and e-wallets.
How to Get Started
- Find the 13-character customer code that starts with PE on your electricity bill or ask your landlord for it.
- Download the EVNHCMC app from the App Store or Google Play, or open cskh.evnhcmc.vn.
- Link your customer code in the app and confirm that the name and address match.
- Use the app to check bills, see outage notices and pay, or call 1900 545454 for help.
EVNHCMC only covers Ho Chi Minh City; other areas are served by other EVN corporations, such as EVNHANOI in Hanoi, with their own portals. The website is in Vietnamese and support is mainly in Vietnamese, so a translation tool may help. In many rentals the contract and bill are in the landlord's name, so ask your landlord before making requests on the account.
❓ Frequently Asked Questions
Does EVNHCMC CSKH work with a foreign bank card in Vietnam? Not reliably — a foreign card may be declined. Check the notice above, or plan to use a local payment method.
Is EVNHCMC CSKH available in English? Not officially — the interface is mainly in the local language.
Do I need a local phone number to use EVNHCMC CSKH? Yes, EVNHCMC CSKH requires a local phone number to register.
Do I need local ID or residency for EVNHCMC CSKH? No, EVNHCMC CSKH doesn't require local ID or residency for visitors.