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Turkey · Taxi & CarsiTaksi
Istanbul's official municipal taxi app - hail a licensed yellow, turquoise, or black taxi with an upfront fare estimate.
What it helps with
- Official Istanbul taxi appİTaksi is the Istanbul Metropolitan Municipality’s app for calling licensed taxis.
- Complaints to the municipalityComplaints about overcharging or refusals go directly to the municipality.
- Driver and route detailsThe plate, driver and route are recorded for every trip.
About iTaksi
iTaksi is the official taxi-hailing app of the Istanbul Metropolitan Municipality (İBB), built to connect riders with the city's licensed taxi fleet through a single, municipally-monitored platform rather than an independent ride-hailing company.
Key Features
- Fare Estimate: See an estimated price and duration before you book, so there are no surprises.
- Three Taxi Types: Choose standard yellow taxis, comfort-tier turquoise taxis, or black taxis for a more premium ride.
- Flexible Payment: Pay by cash, credit card, or Istanbulkart, the city's public transport card.
- Safety Features: Vehicles carry dual in-car cameras (video only, no audio) and drivers are municipally registered.
How to Get Started
- Download the iTaksi app and create an account.
- Set your pickup location and destination, and check the fare estimate.
- Choose your taxi type - yellow, turquoise, or black - and confirm the booking.
- Pay in the car with cash, card, or Istanbulkart, then rate your driver.
Before you use it
- Limits: Works only in Istanbul.
- Payment: Keep Turkish lira in cash in case the driver does not take cards.
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Frequently Asked Questions
- Does iTaksi work with a foreign bank card in Turkey?
- Not reliably - a foreign card may be declined. Check the notice above, or plan to use a local payment method.
- Is iTaksi available in English?
- Not officially - the interface is mainly in the local language.
- Do I need a local phone number to use iTaksi?
- No, an international phone number generally works for iTaksi.
- Do I need local ID or residency for iTaksi?
- No, iTaksi doesn't require local ID or residency for visitors.
- Where can I use iTaksi?
- iOS · Android
- How much does iTaksi cost?
- Regulated taximeter fare; app free
Phrases for the driverTurkish
Saved only on this device.
Tap to hear it or to show it in large letters.
- Please take me to this address (show it on the map) Beni bu adrese götürür müsünüz?
- How much will it cost? Ne kadar tutar?
- Please turn on the meter Taksimetreyi açar mısınız?
- Can I pay by card? Kartla ödeyebilir miyim?
- Stop here, please Burada durabilir misiniz?
- Thank you Teşekkür ederim.
