Danuri Multicultural Helpline

A phone line that solves the "which office do I even call" problem — 13 languages, one number, real human counselling. About the Danuri Multicultural Helpline: Run as part of Korea's government support for multicultural families and foreign residents, the Danuri helpline offers counselling in 13 languages — covering everything from settlement questions to family and legal issues that don't fit neatly into a single government department. Key Features: 13-Language Support: Counsellors are available across a wide range of languages, not just Korean and English. Broad Topic Coverage: Handles settlement advice, family matters, and general guidance for navigating life in Korea. Phone-Based Access: No need to visit an office in person for initial guidance — a phone call gets you started. Connects to Further Services: Where your issue needs a formal government process, counsellors direct you to the right agency. How to Get Started: Call the Danuri helpline and select your preferred language from the available options. Explain your situation — the counsellor will guide you or refer you to the right resource. For issues requiring formal paperwork, note down which agency (e.g. HiKorea) you're referred to. Follow up with that agency directly for the formal application or process. Important Notice: Danuri provides guidance and referral, not the formal visa or status paperwork itself — for that, you'll typically be directed to HiKorea or another specific agency.