Oman · Government & Safety

Amerat / Oman gov portal

Oman's official unified e-government services portal, providing access to a wide range of government services online.

What it helps with

Government services onlineMany ministries in one place.
Digital loginTheqa app or ID card.
Finding the right ministryService directory.

About Amerat / Oman gov portal

Oman's official e-government services portal (accessible via gov.om and historically also known through the Omanuna platform) consolidates access to services from numerous government ministries and agencies, letting residents complete many administrative processes online rather than visiting offices in person.

Key Features

Unified Government Access: A single portal covering services across ministries and agencies spanning health, education, transportation, and more.
Digital Identity Login: Sign in using your ID or residence card, or through the Theqa digital identity app.
Service Bundles: Grouped service pathways for specific needs, such as services for people with disabilities, children, or the elderly.
Ongoing Digital Transformation: Part of Oman's continued effort to expand fully electronic government services.

How to Get Started

Visit the official Oman e-government portal and set up or activate your digital identity if required.
Search for the specific government service you need.
Follow the online process for that service, which may be fully electronic or require some in-person steps.
Check back periodically, as new digital services continue to be added.

Before you use it

Sign-up: Personal services need an Omani ID or resident card and the Theqa digital identity app.
Limits: Some services still need an office visit after the online step.

Local ID needed

Frequently Asked Questions

Does Amerat / Oman gov portal work with a foreign bank card in Oman?: Not reliably - a foreign card may be declined. Check the notice above, or plan to use a local payment method.
Is Amerat / Oman gov portal available in English?: Not officially - the interface is mainly in the local language.
Do I need a local phone number to use Amerat / Oman gov portal?: No, an international phone number generally works for Amerat / Oman gov portal.
Do I need local ID or residency for Amerat / Oman gov portal?: Yes, Amerat / Oman gov portal requires local ID or residency status.
Where can I use Amerat / Oman gov portal?: iOS · Android · Web
How much does Amerat / Oman gov portal cost?: Free portal; government fees per service