Bishkekteploset
The municipal heat-supply company of Bishkek, which bills apartments for central heating and hot water; its website, online personal account and app let residents submit hot-water meter readings, see charges and pay.
About Bishkekteploset
Bishkekteploset is a municipal enterprise that describes itself as the heat-supply organisation of the city of Bishkek. Its website teploseti.kg is in Russian, with a Kyrgyz version, and offers a personal account, meter reading submission, an electronic reception office and a request page for a proof-of-residence act. In June 2024 the company launched a mobile app of the same name for Android and iOS, and the Google Play listing was last updated in November 2025. The site posted customer notices in 2026, including the transfer of some pumping stations and their subscribers to another municipal company.
Key Features
- Personal Account: An online account on data.teploseti.kg with meter readings and other services.
- Mobile App: View heating and hot water charges, submit hot water meter readings, pay and see payment and reading history.
- Notifications: The app reports new charges and reminds about overdue payments.
- Hotline: The consumer support centre answers on the short number 1980 and on (0312) 61-11-69.
How to Get Started
- Find the personal account number on your heating and hot water bill or ask your landlord for it.
- Open teploseti.kg or install the Bishkekteploset app from Google Play or the App Store.
- Submit hot water meter readings and check the current charges.
- Pay the bill in the app or through the payment options shown for your account.
The website and app are in Russian and Kyrgyz only. Heating is charged during the heating season from November to March, and in January 2025 the company explained that charges depend on the average outdoor temperature, with a social tariff applying to living space up to 80 square metres. Some buildings are being moved to another municipal heat supplier, so check which company serves your address before paying.
❓ Frequently Asked Questions
Does Bishkekteploset work with a foreign bank card in Kyrgyzstan? Not reliably — a foreign card may be declined. Check the notice above, or plan to use a local payment method.
Is Bishkekteploset available in English? Not officially — the interface is mainly in the local language.
Do I need a local phone number to use Bishkekteploset? No, an international phone number generally works for Bishkekteploset.
Do I need local ID or residency for Bishkekteploset? No, Bishkekteploset doesn't require local ID or residency for visitors.