ZooMart
An Almaty pet shop chain with an online store and seven branches, selling food, litter, treats, toys and veterinary pharmacy products for dogs, cats, birds and rodents, with courier delivery across the city or free pickup.
About ZooMart
ZooMart is a pet supplies retailer in Almaty that combines an online shop at zoomart.kz with seven stores in the city, including branches in the Almaty Mall, ADK and Ritz-Palace shopping centres. The catalogue is organised by animal and also includes a vet pharmacy section, bulk food sold by weight and a list of brands. Orders placed on the site are confirmed by email or phone and then delivered by courier or prepared for pickup. Most stores are open daily from around 09:00 or 10:00 until 20:00–22:00.
Key Features
- Online Catalogue: Food, litter, treats, anti-parasite products, pads, leashes, toys and vitamins for dogs, cats, birds and rodents.
- Courier Delivery: Delivery in Almaty within 1 to 5 hours of confirmation, free for orders of 10,000 tenge or more.
- Free Pickup: Collect your order from any of the seven stores in Almaty.
- Payment Options: Pay online by Visa or Mastercard, by Kaspi QR or Kaspi Pay invoice, or in cash at pickup.
How to Get Started
- Open zoomart.kz and choose products for your pet by animal or brand.
- Add items to the cart and place the order with your address or chosen pickup store.
- Wait for confirmation from the shop by email or a phone call.
- Pay online or at pickup and receive the order by courier or in the store.
The site is in Russian only, and delivery is described for Almaty only. Orders under 10,000 tenge carry a 2,000 tenge delivery fee, and evening orders are delivered the next morning. Keep a phone number the courier can reach, and check store hours on the contacts page because they differ between branches.
❓ Frequently Asked Questions
Does ZooMart work with a foreign bank card in Kazakhstan? Yes — ZooMart accepts foreign-issued cards in Kazakhstan.
Is ZooMart available in English? Not officially — the interface is mainly in the local language.
Do I need a local phone number to use ZooMart? No, an international phone number generally works for ZooMart.
Do I need local ID or residency for ZooMart? No, ZooMart doesn't require local ID or residency for visitors.