Japan · Shopping, Classifieds & Parcels

Yamato Transport

Send parcels, luggage or chilled/frozen goods anywhere in Japan through the country's largest door-to-door delivery company, with drop-off at thousands of convenience stores nationwide.

What it helps with

Sending suitcases to the airport or next hotelTA-Q-BIN delivers luggage between hotels and airports, so you can travel by train without bags.
Sending from convenience storesParcels can be dropped at many convenience stores and Yamato service centres.
Choosing a delivery time slotDeliveries can be scheduled for a specific day and time slot.

About Yamato Transport

Yamato Transport, universally recognized by its black-cat "Kuroneko" logo, is Japan's largest door-to-door parcel delivery company, holding roughly 41% of the domestic market. Its trademarked TA-Q-BIN service pioneered next-day individual parcel delivery in Japan back in 1975, at a time when the industry only handled bulk corporate shipments, and the company has since expanded into specialized services like Cool TA-Q-BIN for temperature-controlled shipping and luggage-forwarding for travelers.

Key Features

Nationwide Next-Day Delivery: TA-Q-BIN covers next-day delivery to most areas of Japan, all year round.
Convenience Store Drop-Off: Send parcels from 7-Eleven, FamilyMart and other convenience stores, not just Yamato service centers.
Cool TA-Q-BIN: Chilled and frozen shipping options for food and perishables, including an international cold-chain service.
Luggage Forwarding for Travelers: Send suitcases ahead to your next hotel or the airport instead of carrying them through train stations, widely used by tourists moving between cities.

How to Get Started

Choose a drop-off method: bring your parcel to a convenience store, a Yamato service center, or request a home pickup online or by phone.
Fill out a TA-Q-BIN waybill with the recipient's details (English guidance is often available at convenience store counters).
Pay for the shipment - cash on delivery is available for regular TA-Q-BIN, though not for TA-Q-BIN Compact.
Track your parcel; a completion email is sent within about an hour of delivery for TA-Q-BIN shipments.

Before you use it

Limits: Send luggage to the airport at least two days before the flight for many routes; check the deadline at the counter.
Payment: Hotel front desks and many service centres accept credit cards; convenience stores may accept cash only for shipping.

English available

Frequently Asked Questions

Does Yamato Transport work with a foreign bank card in Japan?: Not reliably - a foreign card may be declined. Check the notice above, or plan to use a local payment method.
Is Yamato Transport available in English?: Yes, Yamato Transport has an English-language interface.
Do I need a local phone number to use Yamato Transport?: No, an international phone number generally works for Yamato Transport.
Do I need local ID or residency for Yamato Transport?: No, Yamato Transport doesn't require local ID or residency for visitors.
Where can I use Yamato Transport?: iOS · Android · Web
How much does Yamato Transport cost?: Domestic rates by size and distance; luggage to airports priced per bag