Japan Post
Japan Post is the national postal service: letters, parcels (Yu-Pack) and international EMS, with tracking, postage calculation and post office search online.
What it helps with
- Shipping shopping homeEMS and airmail abroad.
- Cash with a foreign cardPost office ATMs.
- TrackingFollow shipments online.
About Japan Post:
Post offices are everywhere, and many have ATMs that accept foreign cards. Parcels abroad need a customs form, which can be prepared online.
Key Features:
- Tracking: Domestic and international shipments.
- International: EMS, airmail and sea mail.
- Post office ATMs: Many accept foreign cards.
How to Get Started:
- Calculate postage and prepare the customs label on the site.
- Take the parcel to a post office counter.
- Track it with the number on the receipt.
Before you use it
- Good to know: Prepare the customs form online before going to the post office to save time.
- Limits: Lithium batteries are refused for airmail and EMS.
English available
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Frequently Asked Questions
- Does Japan Post work with a foreign bank card in Japan?
- Not reliably — a foreign card may be declined. Check the notice above, or plan to use a local payment method.
- Is Japan Post available in English?
- Yes, Japan Post has an English-language interface.
- Do I need a local phone number to use Japan Post?
- No, an international phone number generally works for Japan Post.
- Do I need local ID or residency for Japan Post?
- No, Japan Post doesn't require local ID or residency for visitors.
- Where can I use Japan Post?
- Web · iOS · Android
- How much does Japan Post cost?
- Postage by weight and service; EMS is tracked