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Japan · Travel: Tickets & HotelsHaneda Airport (official apps)
Haneda Airport has two official apps from its passenger terminal operator: HANEDA AIRPORT (in Japanese, with flights, coupons and duty-free pre-orders) and HANEDA Navigator (English, Korean and Chinese, with flight and facility search and navigation).
What it helps with
- Finding your gate or the exit in a big terminalBoth apps show the shortest route inside the airport to gates, shops and transport.
- Using an airport app without JapaneseHANEDA Navigator offers flight search and navigation in English, Korean and Chinese.
- Buying duty-free without queueing at the last minuteHANEDA AIRPORT takes duty-free pre-orders and offers coupons for terminal shops and restaurants.
About Haneda Airport (official apps)
Both apps are listed on tokyo-haneda.com. HANEDA AIRPORT offers My Flight, which shows your gate and suggests facilities based on boarding time, quick search, limited online products and duty-free pre-orders, coupons for shops and restaurants, a map with the shortest routes inside the airport and the HANEDA Points programme. HANEDA Navigator is the version for foreign visitors: flight and facility search, bookmarks and step-by-step navigation in English, Korean, Simplified and Traditional Chinese.
Key Features
- My Flight: Gate information and suggestions based on your boarding time.
- Navigation: Shortest routes to gates, shops and transport inside the terminals.
- Duty-free pre-order: Order duty-free goods in advance in HANEDA AIRPORT.
- Languages: HANEDA Navigator works in English, Korean and Chinese.
How to Get Started
- Install HANEDA Navigator for English, Korean or Chinese, or HANEDA AIRPORT if you read Japanese.
- Search for your flight and bookmark it.
- Use the map to find your gate, or the exit and transport after landing.
- Check coupons in HANEDA AIRPORT before shopping or eating at the terminal.
Before you use it
- Limits: HANEDA AIRPORT, with coupons, HANEDA Points and duty-free pre-orders, is in Japanese only; HANEDA Navigator has English, Korean and Chinese.
- Good to know: tokyo-haneda.com links regional store pages of HANEDA Navigator for the US, Korea, China and Hong Kong.
Frequently Asked Questions
- Does Haneda Airport (official apps) work with a foreign bank card in Japan?
- Not reliably — a foreign card may be declined. Check the notice above, or plan to use a local payment method.
- Is Haneda Airport (official apps) available in English?
- Yes, Haneda Airport (official apps) has an English-language interface.
- Do I need a local phone number to use Haneda Airport (official apps)?
- No, an international phone number generally works for Haneda Airport (official apps).
- Do I need local ID or residency for Haneda Airport (official apps)?
- No, Haneda Airport (official apps) doesn't require local ID or residency for visitors.
- Where can I use Haneda Airport (official apps)?
- iOS · Android · Web
- How much does Haneda Airport (official apps) cost?
- Free apps; duty-free pre-orders and shopping are paid