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Japan · Travel: Tickets & Hotels
Rakuten Travel
Book hotels, ryokans and resorts across Japan on the country's largest online travel agency, with loyalty points that carry over from Rakuten's wider shopping ecosystem.
What it helps with
- Booking ryokan and business hotels across JapanRakuten Travel lists Japanese inns, onsen hotels and business hotels, including many small properties.
- Choosing plans with meals and private bathsRooms are sold as plans, for example with dinner and breakfast or with a private open-air bath.
- Paying at the hotelMany properties offer pay-at-hotel plans in addition to online card payment.
About Rakuten Travel
Rakuten Travel launched in March 2001 as part of Rakuten Group, the Tokyo-based internet company founded by Hiroshi Mikitani in 1997 that also runs Japan's largest online marketplace and a card, banking and mobile-carrier business under the same brand. It has grown into Japan's largest online travel agency, listing more than 40,000 hotels and ryokans (traditional Japanese inns) nationwide, and benefits from Rakuten's broader ecosystem of over 1.6 billion members worldwide.
Key Features
- Wide Accommodation Range: Search hotels, ryokans, resorts and other lodging across every region of Japan, with filters built for specific traveler needs.
- Rakuten Super Points: Earn points on bookings that can be spent across Rakuten's other services, including its online marketplace, credit card and mobile services.
- Rakuten Travel Award & Japan Quality Badges: Identify highly rated properties and those recognized specifically for embodying omotenashi, Japanese hospitality.
- International Card Payment: Pay online by card for hotels both inside and outside Japan, with promotions applicable to eligible international bookings as well.
How to Get Started
- Download the Rakuten Travel app or visit travel.rakuten.com.
- Search by destination, dates and number of guests.
- Compare hotels and ryokans using ratings, price and Rakuten's quality badges.
- Book and pay online, then earn Rakuten Super Points on the completed stay.
Before you use it
- Good to know: Rakuten Travel has an English version, but some properties and plans appear only on the Japanese site.
- Fees: Ryokan prices are usually per person including meals, not per room; check the number of guests when comparing.
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Frequently Asked Questions
- Does Rakuten Travel work with a foreign bank card in Japan?
- Not reliably - a foreign card may be declined. Check the notice above, or plan to use a local payment method.
- Is Rakuten Travel available in English?
- Not officially - the interface is mainly in the local language.
- Do I need a local phone number to use Rakuten Travel?
- No, an international phone number generally works for Rakuten Travel.
- Do I need local ID or residency for Rakuten Travel?
- No, Rakuten Travel doesn't require local ID or residency for visitors.
- Where can I use Rakuten Travel?
- iOS · Android · Web
- How much does Rakuten Travel cost?
- Free to book; hotel prices as listed, pay online or at the property