EN
Indonesia · Shopping, Classifieds & ParcelsTokopedia
One of Indonesia's largest online marketplaces - millions of sellers, endless products, and secure escrow-style payment.
What it helps with
- Almost anything from local sellersTokopedia has millions of sellers for electronics, household goods and spare parts.
- Official storesOfficial Store sellers are brands and authorised distributors.
- Escrow-style paymentPayment is released to the seller only after you confirm the order.
About Tokopedia
Founded in 2009 and now part of the GoTo group (alongside Gojek), Tokopedia is one of Indonesia's biggest e-commerce marketplaces, connecting individual sellers and small businesses with buyers across the archipelago for everything from fashion to electronics.
Key Features
- Huge Product Range: Millions of listings across dozens of categories from thousands of sellers nationwide.
- Secure Payment: Payment is held by Tokopedia and only released to the seller once you confirm delivery.
- Multiple Payment Methods: Pay by bank transfer, e-wallet (GoPay), credit card, or Tokopedia's own balance.
- Seller Ratings & Chat: Check store ratings and reviews, and message sellers directly before buying.
How to Get Started
- Download the Tokopedia app and register with a phone number or email.
- Search or browse for a product, and compare sellers by price and rating.
- Add to cart, choose a payment method, and confirm your shipping address.
- Confirm receipt once your order arrives so payment is released to the seller.
Before you use it
- Good to know: TikTok’s owner ByteDance has controlled Tokopedia since 2024, and many shops also sell through TikTok Shop.
- Payment: Virtual account bank transfer, e-wallets and convenience-store payment work best; some foreign cards fail.
41
Frequently Asked Questions
- Does Tokopedia work with a foreign bank card in Indonesia?
- Not reliably - a foreign card may be declined. Check the notice above, or plan to use a local payment method.
- Is Tokopedia available in English?
- Not officially - the interface is mainly in the local language.
- Do I need a local phone number to use Tokopedia?
- No, an international phone number generally works for Tokopedia.
- Do I need local ID or residency for Tokopedia?
- No, Tokopedia doesn't require local ID or residency for visitors.
- Where can I use Tokopedia?
- iOS · Android · Web
- How much does Tokopedia cost?
- Free to shop; shipping fee by courier, often discounted