EN
Indonesia · Shopping, Classifieds & ParcelsBukalapak
Bukalapak is an Indonesian app for virtual products such as phone credit, data packages, bill payments and game vouchers, after closing its marketplace for physical goods in 2025.
What it helps with
- Phone credit and data packagesBukalapak sells mobile credit and data packages for all Indonesian operators.
- Paying billsElectricity tokens, water, BPJS and other bills can be paid in the app.
- Game vouchers and digital top-upsGame credits and e-wallet top-ups are sold as virtual products.
About Bukalapak
Bukalapak was one of Indonesia’s first large online marketplaces. In February 2025 it stopped selling physical goods and refocused on virtual products and digital services. The app now sells mobile credit and data packages for all operators, electricity tokens, payments for water, BPJS and other bills, game vouchers and e-wallet top-ups, and it also runs a network of partner shops (Mitra Bukalapak) that sell these products in neighbourhoods.
Key Features
- Credit and data: Top-ups for Telkomsel, Indosat, XL and other operators.
- Bill payments: Electricity tokens, water, BPJS and more.
- Digital vouchers: Game credits and e-wallet top-ups.
- Partner shops: Mitra Bukalapak kiosks sell the same products offline.
How to Get Started
- Install the Bukalapak app and register with an Indonesian phone number.
- Choose the virtual product or bill you want to pay.
- Enter the phone number, meter number or customer ID.
- Pay by bank transfer or e-wallet and keep the receipt in the app.
Before you use it
- Limits: Bukalapak stopped selling physical goods in February 2025; for products use Tokopedia, Shopee or Blibli.
- Sign-up: An account needs an Indonesian phone number for verification.
40
Frequently Asked Questions
- Does Bukalapak work with a foreign bank card in Indonesia?
- Not reliably - a foreign card may be declined. Check the notice above, or plan to use a local payment method.
- Is Bukalapak available in English?
- Not officially - the interface is mainly in the local language.
- Do I need a local phone number to use Bukalapak?
- No, an international phone number generally works for Bukalapak.
- Do I need local ID or residency for Bukalapak?
- No, Bukalapak doesn't require local ID or residency for visitors.
- Where can I use Bukalapak?
- iOS · Android · Web
- How much does Bukalapak cost?
- Virtual products sold at listed prices; small admin fees on some payments