🇭🇰 Hong Kong · Government & Safety

iAM Smart

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Hong Kong's official digital identity platform, letting residents log into government e-services and sign documents digitally.

What it helps with

  • One login for government services300+ services.
  • Signing forms digitallyDigital signature.
  • Auto-filling formse-ME form filling.

About iAM Smart

iAM Smart is the government's unified digital identity, replacing the need to create separate accounts and remember separate passwords for each department by giving residents a single verified digital identity for logging into and authorising government e-services.

Key Features

  • Single Sign-On: One login credential works across a growing list of participating government e-services.
  • Digital Signing: Sign government forms and some private-sector documents digitally, without printing and physically signing.
  • Auto Form-Filling: Personal details can be auto-filled into supported government forms, reducing repeat data entry.
  • Personal Data Vault: Securely stores identity documents digitally for use during verification.

How to Get Started

  1. Download the iAM Smart app to your smartphone.
  2. Register using your Hong Kong Identity Card and a face verification step.
  3. Choose between the basic ("iAM Smart") and premium digital-signing ("iAM Smart+") tiers.
  4. Use your registered login wherever GovHK or a participating e-service asks for iAM Smart authentication.

Before you use it

  • Sign-up: Registration needs a Hong Kong identity card; visitors cannot use it.
  • Good to know: iAM Smart+ adds digital signing, done once at a registration counter or with the app.
English available Local ID needed
30

Frequently Asked Questions

Does iAM Smart work with a foreign bank card in Hong Kong?
Not reliably - a foreign card may be declined. Check the notice above, or plan to use a local payment method.
Is iAM Smart available in English?
Yes, iAM Smart has an English-language interface.
Do I need a local phone number to use iAM Smart?
No, an international phone number generally works for iAM Smart.
Do I need local ID or residency for iAM Smart?
Yes, iAM Smart requires local ID or residency status.
Where can I use iAM Smart?
iOS · Android
How much does iAM Smart cost?
Free

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