iAM Smart
Hong Kong's official digital identity platform, letting residents log into government e-services and sign documents digitally.
What it helps with
- One login for government services300+ services.
- Signing forms digitallyDigital signature.
- Auto-filling formse-ME form filling.
About iAM Smart
iAM Smart is the government's unified digital identity, replacing the need to create separate accounts and remember separate passwords for each department by giving residents a single verified digital identity for logging into and authorising government e-services.
Key Features
- Single Sign-On: One login credential works across a growing list of participating government e-services.
- Digital Signing: Sign government forms and some private-sector documents digitally, without printing and physically signing.
- Auto Form-Filling: Personal details can be auto-filled into supported government forms, reducing repeat data entry.
- Personal Data Vault: Securely stores identity documents digitally for use during verification.
How to Get Started
- Download the iAM Smart app to your smartphone.
- Register using your Hong Kong Identity Card and a face verification step.
- Choose between the basic ("iAM Smart") and premium digital-signing ("iAM Smart+") tiers.
- Use your registered login wherever GovHK or a participating e-service asks for iAM Smart authentication.
Before you use it
- Sign-up: Registration needs a Hong Kong identity card; visitors cannot use it.
- Good to know: iAM Smart+ adds digital signing, done once at a registration counter or with the app.
English available
Local ID needed
30
Frequently Asked Questions
- Does iAM Smart work with a foreign bank card in Hong Kong?
- Not reliably - a foreign card may be declined. Check the notice above, or plan to use a local payment method.
- Is iAM Smart available in English?
- Yes, iAM Smart has an English-language interface.
- Do I need a local phone number to use iAM Smart?
- No, an international phone number generally works for iAM Smart.
- Do I need local ID or residency for iAM Smart?
- Yes, iAM Smart requires local ID or residency status.
- Where can I use iAM Smart?
- iOS · Android
- How much does iAM Smart cost?
- Free