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Hong Kong · Travel: Tickets & HotelsChina Railway 12306
China Railway 12306 is the official ticketing platform of China Railway, used to book High Speed Rail tickets from Hong Kong West Kowloon to Shenzhen, Guangzhou and other Mainland cities with Visa or Mastercard.
What it helps with
- High-speed train from Hong Kong to Shenzhen or GuangzhouCross-boundary tickets from Hong Kong West Kowloon and Mainland domestic tickets are bought, changed and refunded in one account.
- Paying for China train tickets with a foreign cardInternational credit cards such as Visa and Mastercard are accepted alongside UnionPay.
- How early you can bookTickets go on sale for trains departing within the next 15 days.
About China Railway 12306
12306 is China Railway's official online ticketing website and app, with an English platform. Through it, passengers in Hong Kong buy Cross Boundary High Speed Rail tickets and Mainland domestic tickets and can change or refund them in one place. Payment is accepted by international credit cards such as Visa and Mastercard, UnionPay and other Mainland methods. Trains departing within 15 days can be booked.
Key Features
- Official tickets: Seats are sold directly by China Railway.
- Cross-boundary and domestic: West Kowloon departures and onward Mainland trains in one account.
- Foreign cards: Visa and Mastercard are accepted.
- Changes and refunds: Tickets can be altered or refunded online.
How to Get Started
- Open 12306.cn/en or install the 12306 app and register with your email.
- Add a Mainland mobile number when asked for verification.
- Search for your route from Hong Kong West Kowloon and choose a train.
- Pay by card and bring the same passport to the station for boarding.
Before you use it
- Sign-up: Foreign passport holders register on the English platform by email and add a Mainland mobile number later for verification before purchase.
- Limits: Purchase and changes are possible from 05:00 to 01:00 (05:00 to 24:00 on Tuesdays); refunds work around the clock.
- Good to know: Hong Kong residents can open an account with a Hong Kong mobile number.
Foreign card OK
English available
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Frequently Asked Questions
- Does China Railway 12306 work with a foreign bank card in Hong Kong?
- Yes - China Railway 12306 accepts foreign-issued cards in Hong Kong.
- Is China Railway 12306 available in English?
- Yes, China Railway 12306 has an English-language interface.
- Do I need a local phone number to use China Railway 12306?
- No, an international phone number generally works for China Railway 12306.
- Do I need local ID or residency for China Railway 12306?
- No, China Railway 12306 doesn't require local ID or residency for visitors.
- Where can I use China Railway 12306?
- iOS · Android · Web
- How much does China Railway 12306 cost?
- Free to use; you pay the train fare
