China · Travel: Tickets & Hotels

Trip.com

English-language travel platform for China - book flights, hotels and high-speed rail tickets, with foreign payment cards supported.

What it helps with

Booking Chinese high-speed train tickets in EnglishTrip.com sells China Railway tickets with an English interface and accepts international cards without Alipay.
Reserving a train before tickets go on saleYou can submit a reservation 16–60 days ahead, and the system tries to buy the ticket automatically when the 15-day sales window opens.
Hotels in China that accept foreignersHotel listings show which properties can host foreign guests, with booking and support in English.

About Trip.com

Trip.com is the international brand of Trip.com Group (Ctrip), one of the world's largest online travel companies. Its English site and app let visitors to China book domestic and international flights, hotels, train tickets, attraction tickets and airport transfers.

Key Features

Train Tickets in China: Book high-speed and regular trains within China using a foreign passport.
Flights and Hotels: Search and compare flights and accommodation worldwide.
Foreign Payment Support: Major international cards and digital wallets are supported.
Multiple Languages and Support: The app supports many languages and currencies, with customer service for bookings.

How to Get Started

Download the Trip.com app or open the website and register with an email address or a social account.
Search your trip and compare prices and times before choosing a train, flight or hotel.
Enter each traveler's name and passport number exactly as shown in the passport.
Pay, save the confirmation and, for trains, collect your ticket at the station with your passport and booking number.

Before you use it

Fees: Train tickets include a ¥15–30 service fee per ticket that is not refunded; the railway’s own cancellation charges apply on top.
Limits: An advance train reservation is not a ticket until it is issued when sales open, and it can fail on the busiest routes.
Good to know: Refunds through Trip.com take 7–15 business days, while 12306 refunds immediately to the payment method.

Foreign card OK English available

Frequently Asked Questions

Does Trip.com work with a foreign bank card in China?: Yes - Trip.com accepts foreign-issued cards in China.
Is Trip.com available in English?: Yes, Trip.com has an English-language interface.
Do I need a local phone number to use Trip.com?: No, an international phone number generally works for Trip.com.
Do I need local ID or residency for Trip.com?: No, Trip.com doesn't require local ID or residency for visitors.
Where can I use Trip.com?: iOS · Android · Web
How much does Trip.com cost?: China train tickets: official fare plus ¥15–30 service fee per ticket; flights and hotels at listed price