China · Government & Safety

National Government Service Platform

China's central online portal for accessing government services, forms, and information across ministries and agencies nationwide.

What it helps with

Finding a national government service onlineThe platform links services of State Council ministries and provincial portals in one search, from certificates to business registration.
Checking which documents a procedure needsEach service page lists the required materials, processing time and the office that handles it.
One login for many government sitesA single account gives access to services of many ministries and regions that are connected to the platform.

About National Government Service Platform

The National Government Service Platform (国家政务服务平台) is a unified online gateway developed by the Chinese government to consolidate access to administrative services from numerous ministries, provinces, and municipalities into a single portal and app.

Key Features

Cross-Agency Access: A single entry point to services spanning tax, social security, healthcare registration, and more.
Mini-Program Integration: Accessible through WeChat and Alipay mini-programs in addition to a standalone app.
Document and Certificate Services: Apply for or retrieve various official certificates and documents online.
Real-Name Verification: Most services require verification tied to a Chinese national ID or valid residence documentation.

How to Get Started

Download the National Government Service Platform app, or access it through the WeChat or Alipay mini-program.
Register and complete identity verification as required for the specific service.
Search for the government service or document you need.
Follow the online process, which may include document upload or an in-person visit for some services.

Before you use it

Good to know: The portal is in Chinese; most services are designed for holders of a Chinese ID card.
Limits: Visas, residence permits and entry matters for foreigners are handled by the National Immigration Administration and local exit-entry offices, not here.

Frequently Asked Questions

Does National Government Service Platform work with a foreign bank card in China?: Not reliably - a foreign card may be declined. Check the notice above, or plan to use a local payment method.
Is National Government Service Platform available in English?: Not officially - the interface is mainly in the local language.
Do I need a local phone number to use National Government Service Platform?: No, an international phone number generally works for National Government Service Platform.
Do I need local ID or residency for National Government Service Platform?: No, National Government Service Platform doesn't require local ID or residency for visitors.
Where can I use National Government Service Platform?: iOS · Android · Web
How much does National Government Service Platform cost?: Free government portal