Yemen · Food & Groceries

Tawseel One

Order meals, groceries and more from restaurants and stores in Sana'a, Aden, Ibb, Dhamar, Hodeidah, Taiz and Mukalla, with live tracking and pay-on-delivery.

What it helps with

Food deliveredMany restaurants.
Groceries at homeStores nearby.
Paying in cashCash on delivery.

About Tawseel One

Tawseel One, run by Tawseel Yemen and active since 2019, has grown to over a million downloads and describes itself as the first delivery app to spread across multiple Yemeni governorates. It covers seven major cities - Sana'a, Aden, Ibb, Dhamar, Hodeidah, Taiz and Mukalla - letting customers order from restaurants, supermarkets and stores in a single app, independent of Wagbat.

Key Features

Multi-City Coverage: Order in seven of Yemen's largest cities rather than a single location.
Restaurants and Beyond: Order meals as well as groceries and general store items through the same app.
Live Order Tracking: Follow your delivery in real time from pickup to arrival.
Alternative Contact Option: A phone contact line is available for ordering if your internet connection is slow.

How to Get Started

Download Tawseel One from the App Store or Google Play.
Set your city and browse available restaurants and stores.
Add items to your order and confirm your delivery address.
Pay on delivery once your order arrives.

Before you use it

Payment: Cash on delivery or a Yemeni wallet are the usual ways to pay.
Limits: Coverage depends on the city and can stop during power or internet cuts.

Local number needed

Frequently Asked Questions

Does Tawseel One work with a foreign bank card in Yemen?: Not reliably - a foreign card may be declined. Check the notice above, or plan to use a local payment method.
Is Tawseel One available in English?: Not officially - the interface is mainly in the local language.
Do I need a local phone number to use Tawseel One?: Yes, Tawseel One requires a local phone number to register.
Do I need local ID or residency for Tawseel One?: No, Tawseel One doesn't require local ID or residency for visitors.
Where can I use Tawseel One?: iOS · Android
How much does Tawseel One cost?: Free app; delivery fee per order