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United Arab Emirates · Visas & Immigration
ICP Smart Services
ICP Smart Services is the federal identity, citizenship, and residency services portal, run by the Federal Authority for Identity, Citizenship, Customs and Port Security.
What it helps with
- Applying for or renewing an Emirates IDEmirates ID applications, renewals and status checks.
- Residence visa paperworkTrack and manage residence visa applications and renewals.
- Booking a service centre visitBook an appointment when an in-person visit is needed.
About ICP Smart Services
ICP handles core identity-related processes for both citizens and residents, including Emirates ID issuance, residency visa processing, and related status updates - most of the paperwork a foreign resident deals with directly runs through this portal.
Key Features
- Emirates ID Services: Apply for, renew, or check the status of an Emirates ID.
- Residency Visa Processing: Track and manage residency visa applications and renewals.
- Status Checking: Check the status of applications using a reference number.
- Appointment Booking: Book an in-person appointment at a service center when required.
How to Get Started
- Visit the ICP Smart Services website or download the ICP app.
- Create an account using your Emirates ID number or passport details.
- Search for the specific service you need (ID, visa, status check).
- Complete the online steps, or book an appointment if an in-person visit is required.
Before you use it
- Limits: Most services require existing residency or a sponsor; it is not built for short-term visitors.
- Sign-up: Log in with UAE Pass or the account linked to your Emirates ID or passport.
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Frequently Asked Questions
- Does ICP Smart Services work with a foreign bank card in United Arab Emirates?
- Not reliably - a foreign card may be declined. Check the notice above, or plan to use a local payment method.
- Is ICP Smart Services available in English?
- Not officially - the interface is mainly in the local language.
- Do I need a local phone number to use ICP Smart Services?
- No, an international phone number generally works for ICP Smart Services.
- Do I need local ID or residency for ICP Smart Services?
- No, ICP Smart Services doesn't require local ID or residency for visitors.
- Where can I use ICP Smart Services?
- iOS · Android · Web
- How much does ICP Smart Services cost?
- Government fees per service, paid online