Taiwan · Shopping, Classifieds & Parcels

T-Cat

Send parcels, chilled goods or luggage anywhere in Taiwan through T-Cat, the island's most recognizable door-to-door delivery service, with drop-off at thousands of 7-Eleven stores.

What it helps with

Sending a parcel in TaiwanNext-day delivery.
Sending chilled foodCold-chain delivery.
Dropping off at 7-ElevenConvenience stores.

About T-Cat

T-Cat (黑貓宅急便, "Black Cat Delivery") is Taiwan's door-to-door parcel delivery service, operated by President Transnet, a subsidiary of Taiwan's President Chain Store Corp - the Uni-President group company that also runs 7-Eleven Taiwan. Introduced to Taiwan in 2000 using the operating know-how of Japan's Yamato Transport (whose Takkyubin/black-cat brand it licenses), T-Cat became Taiwan's pioneering home-delivery service and remains one of the island's most widely used couriers, tightly integrated with the 7-Eleven convenience store network for drop-off and pickup.

Key Features

7-Eleven Drop-Off and Pickup: Send or collect parcels at thousands of 7-Eleven locations across Taiwan, not just dedicated service centers.
Temperature-Controlled Shipping: Chilled and frozen delivery options for food and perishables, alongside standard room-temperature parcels.
Same-Day and Airport Luggage Delivery: Send luggage ahead to hotels or the airport, including same-day delivery within Keelung, Taipei, New Taipei and Taoyuan.
Nationwide Coverage: Reaches addresses across Taiwan, from major cities to smaller towns, through its dense delivery network.

How to Get Started

Bring your parcel to a 7-Eleven store or a T-Cat service center, or arrange a pickup online or by phone.
Fill out the waybill with sender and recipient details.
Pay the shipping fee at the counter or through the arranged pickup.
Track your shipment online using the tracking number from your receipt.

Before you use it

Good to know: T-Cat parcels can be dropped off at 7-Eleven stores across Taiwan.
Limits: Offshore islands such as Penghu and Kinmen take an extra day or more.

Frequently Asked Questions

Does T-Cat work with a foreign bank card in Taiwan?: Not reliably - a foreign card may be declined. Check the notice above, or plan to use a local payment method.
Is T-Cat available in English?: Not officially - the interface is mainly in the local language.
Do I need a local phone number to use T-Cat?: No, an international phone number generally works for T-Cat.
Do I need local ID or residency for T-Cat?: No, T-Cat doesn't require local ID or residency for visitors.
Where can I use T-Cat?: iOS · Android · Web
How much does T-Cat cost?: Price by size and distance