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Taiwan · Government & Safety1955 Foreign Workers Hotline
Free 24/7 hotline of Taiwan's Ministry of Labor for foreign workers: advice and complaints in Chinese, English, Thai, Indonesian and Vietnamese.
What it helps with
- Unpaid wagesFile a complaint.
- Help in your own languageFive languages.
- Questions about your contractFree advice.
About 1955:
The 1955 hotline was set up by the Ministry of Labor in 2009 for foreign workers in Taiwan. It answers questions about pay, working hours, contracts, brokers and changing employers, and takes complaints about abuse or unpaid wages, then passes cases to the authorities. Calls are free, the line works around the clock, and help is available in Chinese, English, Thai, Indonesian and Vietnamese.
Key Features:
- Free, 24/7: Dial 1955 from any phone in Taiwan.
- Five languages: Including Thai, Indonesian, Vietnamese.
- Complaints: Unpaid wages, abuse, brokers.
- Advice: Contracts and changing jobs.
How to Get Started:
- Dial 1955 from any phone in Taiwan.
- Choose your language.
- Explain your situation and give your employer's and broker's details.
- Write down the case number to follow up.
Before you use it
- Good to know: Keep copies of your contract, pay slips and ARC: they make a complaint much easier to resolve.
- Fees: Brokers may not charge fees beyond what the law allows; report extra charges to 1955.
English available
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Frequently Asked Questions
- Does 1955 Foreign Workers Hotline work with a foreign bank card in Taiwan?
- Not reliably — a foreign card may be declined. Check the notice above, or plan to use a local payment method.
- Is 1955 Foreign Workers Hotline available in English?
- Yes, 1955 Foreign Workers Hotline has an English-language interface.
- Do I need a local phone number to use 1955 Foreign Workers Hotline?
- No, an international phone number generally works for 1955 Foreign Workers Hotline.
- Do I need local ID or residency for 1955 Foreign Workers Hotline?
- No, 1955 Foreign Workers Hotline doesn't require local ID or residency for visitors.
- Where can I use 1955 Foreign Workers Hotline?
- Web
- How much does 1955 Foreign Workers Hotline cost?
- Free call