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Syria · Government & SafetySyrian E-Government Portal
Access official Syrian government information and citizen e-services from a single national portal, without visiting a ministry in person.
What it helps with
- Government informationMinistries.
- Certificates and formsOnline.
- Tracking a requestStatus.
About Syrian E-Government Portal
egov.sy is the Syrian Arab Republic's national e-government gateway, built to connect citizens with the services and information of government ministries and agencies from one central website. It sits alongside a growing set of dedicated ministry portals - including the Ministry of Foreign Affairs' consular e-services and the Ministry of Information's licensing platform - as part of the digital transformation strategy launched after 2024, which is rolling out further interactive services in stages through 2027.
Key Features
- Central Directory: Find out which government agency handles a given service and what documents it requires.
- Consular Appointments: Syrians abroad can book embassy and consulate appointments online through the Ministry of Foreign Affairs' e-services app, avoiding long in-person queues.
- Licensing & Permits: Selected licenses, such as filming and media permits, can be requested through dedicated online platforms instead of an in-person office visit.
- Bilingual Access: Core sections of the portal are available in Arabic and English.
How to Get Started
- Open egov.sy and choose the English or Arabic version of the site.
- Browse by ministry or search for the service you need.
- Follow the link to the relevant ministry's own e-service (such as consular appointment booking) if the transaction has moved online.
- Complete the request and save any confirmation number provided.
Before you use it
- Limits: Many procedures still need a visit in person with original documents.
- Good to know: Ministries and services are being reorganised, so some pages may be out of date.
English available
Local number needed
Local ID needed
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Frequently Asked Questions
- Does Syrian E-Government Portal work with a foreign bank card in Syria?
- Not reliably - a foreign card may be declined. Check the notice above, or plan to use a local payment method.
- Is Syrian E-Government Portal available in English?
- Yes, Syrian E-Government Portal has an English-language interface.
- Do I need a local phone number to use Syrian E-Government Portal?
- Yes, Syrian E-Government Portal requires a local phone number to register.
- Do I need local ID or residency for Syrian E-Government Portal?
- Yes, Syrian E-Government Portal requires local ID or residency status.
- Where can I use Syrian E-Government Portal?
- iOS · Android · Web
- How much does Syrian E-Government Portal cost?
- Free portal; fees per service