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Nepal · Housing & HomeNepal Electricity Authority (NEA)
Nepal Electricity Authority supplies electricity across Nepal; households check bills by customer ID and pay through wallets and banks.
What it helps with
- Paying for electricityWallets and banks.
- Planned outagesNotices.
- Settling into a flatCustomer ID setup.
About Nepal Electricity Authority (NEA):
Bills are linked to the customer ID and counter (branch). They can be paid with eSewa, Khalti, Fonepay-enabled bank apps or at NEA counters, and the NEA app shows bills and outage notices.
Key Features:
- Bill lookup: By customer ID and branch.
- Wallet payment: eSewa, Khalti, banks.
- Outage notices: Planned cuts.
How to Get Started:
- Find your customer ID and NEA branch on the bill.
- Check the amount in the NEA app or a wallet.
- Pay with eSewa, Khalti or a bank app.
- Keep the receipt.
Before you use it
- Payment: eSewa and Khalti need the exact NEA branch name together with the customer ID.
- Good to know: Ask the landlord for the customer ID when you move in.
Foreign card OK
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Frequently Asked Questions
- Does Nepal Electricity Authority (NEA) work with a foreign bank card in Nepal?
- Yes — Nepal Electricity Authority (NEA) accepts foreign-issued cards in Nepal.
- Is Nepal Electricity Authority (NEA) available in English?
- Not officially — the interface is mainly in the local language.
- Do I need a local phone number to use Nepal Electricity Authority (NEA)?
- No, an international phone number generally works for Nepal Electricity Authority (NEA).
- Do I need local ID or residency for Nepal Electricity Authority (NEA)?
- No, Nepal Electricity Authority (NEA) doesn't require local ID or residency for visitors.
- Where can I use Nepal Electricity Authority (NEA)?
- Web · iOS · Android
- How much does Nepal Electricity Authority (NEA) cost?
- Tariffs set by the regulator
