Malaysia · Telecom, Internet & Apps

Maxis (Hotlink)

One of Malaysia's major mobile network operators, offering voice, SMS and data services through both Maxis postpaid plans and the Hotlink prepaid brand.

What it helps with

Data right after landingTourist SIM at KLIA.
Signal on islands and in BorneoCoverage outside cities.
Topping up anywhere7-Eleven and petrol stations.

About Maxis (Hotlink)

Maxis is one of Malaysia's leading mobile network operators, with Hotlink as its widely used prepaid brand, providing voice, SMS and data services with solid coverage across the country.

Key Features

Strong Network Quality: Often cited for reliable coverage and network stability across Malaysia.
Hotlink Prepaid Brand: A popular, straightforward prepaid option particularly favoured by younger users and visitors.
Postpaid Options: Full range of postpaid plans under the main Maxis brand for those wanting contract plans.
MaxisONE / Hotlink App: Manage your account, top up and check usage through the dedicated apps.

How to Get Started

Purchase a Hotlink prepaid SIM card from an authorized retailer or Maxis store.
Complete SIM registration with your passport or Malaysian IC as required.
Choose a prepaid plan matching your expected usage, easily topped up at convenience stores.
Manage your account through the Hotlink or Maxis app.

Before you use it

Sign-up: A Hotlink prepaid SIM is registered with your passport at the counter.
Good to know: Top-up cards and online reloads are sold at 7-Eleven, petrol stations and in banking apps.

English available

Frequently Asked Questions

Does Maxis (Hotlink) work with a foreign bank card in Malaysia?: Not reliably - a foreign card may be declined. Check the notice above, or plan to use a local payment method.
Is Maxis (Hotlink) available in English?: Yes, Maxis (Hotlink) has an English-language interface.
Do I need a local phone number to use Maxis (Hotlink)?: No, an international phone number generally works for Maxis (Hotlink).
Do I need local ID or residency for Maxis (Hotlink)?: No, Maxis (Hotlink) doesn't require local ID or residency for visitors.
Where can I use Maxis (Hotlink)?: iOS · Android · Web
How much does Maxis (Hotlink) cost?: Tourist and prepaid packs; prices in the app