Israel · Telecom, Internet & Apps

Pelephone

One of Israel's long-established mobile operators, with wide network coverage and an app for managing a line.

What it helps with

Data right after landingPrepaid SIM or eSIM.
An Israeli number for appsSMS codes.
Home internetFibre plans.

About Pelephone

Pelephone is one of Israel's main mobile operators, with a nationwide network, shops across the country and plans for mobile, home internet and other services. Members manage their line, packages and bills through the Pelephone app and website.

Key Features

Nationwide Network: Mobile coverage across Israel, with 5G in many areas.
Plans and Packages: Mobile plans with calls, messages and data, for individuals and families.
App and Website: Check usage, pay bills and change packages online.
Shops and Support: Stores and a customer service line for sign-up and help.

How to Get Started

Check that your phone is unlocked and works on the network.
Visit a Pelephone shop, or the airport arrivals area if a visitor option is offered, with your passport.
Choose a plan and let the staff register the SIM in your name.
Download the Pelephone app to follow your balance and manage the line.

Before you use it

Sign-up: A Pelephone prepaid SIM is sold on a passport.
Fees: Monthly plans in Israel are cheap by European standards.

English available

Frequently Asked Questions

Does Pelephone work with a foreign bank card in Israel?: Not reliably - a foreign card may be declined. Check the notice above, or plan to use a local payment method.
Is Pelephone available in English?: Yes, Pelephone has an English-language interface.
Do I need a local phone number to use Pelephone?: No, an international phone number generally works for Pelephone.
Do I need local ID or residency for Pelephone?: No, Pelephone doesn't require local ID or residency for visitors.
Where can I use Pelephone?: iOS · Android · Web
How much does Pelephone cost?: Prepaid and monthly plans in shekels