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Iraq · Government & SafetyUr (National Services)
Iraq's official national e-government portal, providing single-window access to hundreds of government services.
What it helps with
- Government services onlineMany ministries.
- Certificates and applicationse-services.
- Tracking a requestOnline status.
About Ur (National Services)
Ur is the Iraqi government's official electronic services portal, operated by the National Data Center under the General Secretariat of the Council of Ministers, consolidating access to hundreds of services from dozens of government ministries and agencies into a single online platform.
Key Features
- Single-Window Access: One portal covering services across ministries and agencies spanning education, justice, transportation, health, and more.
- Hundreds of Services: Offers hundreds of government services, both fully electronic and paper-assisted.
- Advisory Support Line: A dedicated phone line (5599) for questions about available services.
- Digital Document Transition: Part of a broader push to replace paper-based documents with electronic versions.
How to Get Started
- Visit the Ur portal and register for an account using your national identification.
- Search for the specific government service you need.
- Follow the online process for that service, which may be fully electronic or require some in-person steps.
- Contact the advisory line (5599) if you need help finding or understanding a service.
Before you use it
- Sign-up: Most services need an Iraqi unified national card and a mobile number in your name.
- Limits: Services in the Kurdistan Region run through the KRG's own portals.
Local ID needed
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Frequently Asked Questions
- Does Ur (National Services) work with a foreign bank card in Iraq?
- Not reliably - a foreign card may be declined. Check the notice above, or plan to use a local payment method.
- Is Ur (National Services) available in English?
- Not officially - the interface is mainly in the local language.
- Do I need a local phone number to use Ur (National Services)?
- No, an international phone number generally works for Ur (National Services).
- Do I need local ID or residency for Ur (National Services)?
- Yes, Ur (National Services) requires local ID or residency status.
- Where can I use Ur (National Services)?
- iOS · Android · Web
- How much does Ur (National Services) cost?
- Free portal; fees per service