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Indonesia · Telecom, Internet & AppsXL Axiata
One of Indonesia's major mobile network operators, offering voice, SMS and data services as an alternative to Telkomsel and Indosat.
What it helps with
- Data packages in citiesXL prepaid SIMs offer good-value data in Java, Bali and Sumatra cities.
- SIMs at minimarketsStarter packs and top-ups are sold at Indomaret, Alfamart and phone shops.
- Managing the line in myXLThe myXL app shows usage and sells packages.
About XL Axiata
XL Axiata is one of Indonesia's established mobile network operators, providing voice, SMS and data services with solid coverage across major Indonesian cities and regions.
Key Features
- Established Network: A well-developed mobile network across Indonesia's populated areas.
- Competitive Data Pricing: Often positions data pricing competitively against Telkomsel and Indosat.
- Prepaid and Postpaid Options: Various plans for both prepaid SIM cards and postpaid contracts.
- myXL App: Manage your account, top up and check usage through the dedicated app.
How to Get Started
- Purchase an XL SIM card from an authorized retailer or XL Center.
- Complete SIM registration with your passport or KTP as required by Indonesian regulations.
- Choose a plan matching your expected voice, SMS and data usage.
- Manage your account through the myXL app.
Before you use it
- Good to know: XL Axiata merged with Smartfren in 2025 to form XLSmart; XL, AXIS and Smartfren brands continue.
- Limits: A foreign phone works with a local SIM for 90 days; longer use needs IMEI registration at customs.
English available
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Frequently Asked Questions
- Does XL Axiata work with a foreign bank card in Indonesia?
- Not reliably - a foreign card may be declined. Check the notice above, or plan to use a local payment method.
- Is XL Axiata available in English?
- Yes, XL Axiata has an English-language interface.
- Do I need a local phone number to use XL Axiata?
- No, an international phone number generally works for XL Axiata.
- Do I need local ID or residency for XL Axiata?
- No, XL Axiata doesn't require local ID or residency for visitors.
- Where can I use XL Axiata?
- iOS · Android · Web
- How much does XL Axiata cost?
- Prepaid data packages; airport prices higher than shops
