Hong Kong · Telecom, Internet & Apps

SmarTone

A major Hong Kong mobile network operator known for network quality and competitive data plans.

What it helps with

Data right after landingAirport and 7-Eleven.
Data in mainland ChinaCross-border packs.
eSIM before the tripOnline activation.

About SmarTone

SmarTone is one of Hong Kong's principal mobile network operators, positioned around strong network performance and customer service, offering both prepaid tourist options and longer-term postpaid contracts.

Key Features

Tourist SIM Cards: Prepaid data-focused SIMs designed for short visits, available at the airport and retail stores.
Strong Network Reliability: Consistently rated highly for network speed and reliability in independent tests.
5G Coverage: Broad 5G availability across urban Hong Kong on compatible devices and plans.
Roaming Partnerships: Extensive roaming agreements for customers travelling outside Hong Kong.

How to Get Started

Purchase a SmarTone SIM card at the airport, a SmarTone store, or authorized retailers.
Select a prepaid tourist plan or complete identity verification for a postpaid contract.
Insert the SIM into your device and follow the activation steps.
Top up online or in-app if using a prepaid plan.

Before you use it

Sign-up: Under real-name registration, a SmarTone prepaid SIM is registered with a passport before it works.
Good to know: Cross-border SIMs for Hong Kong and mainland China give access to Google and WhatsApp in the mainland.

English available

Frequently Asked Questions

Does SmarTone work with a foreign bank card in Hong Kong?: Not reliably - a foreign card may be declined. Check the notice above, or plan to use a local payment method.
Is SmarTone available in English?: Yes, SmarTone has an English-language interface.
Do I need a local phone number to use SmarTone?: No, an international phone number generally works for SmarTone.
Do I need local ID or residency for SmarTone?: No, SmarTone doesn't require local ID or residency for visitors.
Where can I use SmarTone?: iOS · Android · Web
How much does SmarTone cost?: Tourist SIMs from about HK$88; monthly plans for residents