HA Go

The Hospital Authority's official app for booking and managing public hospital appointments in Hong Kong. About HA Go: HA Go is the Hospital Authority's app covering Hong Kong's public hospital and clinic system, letting patients check appointment schedules, view basic medical records and manage public healthcare bookings from a phone rather than by phone call or in person. Key Features: Appointment Booking and Rescheduling: View, book or reschedule specialist outpatient appointments across public hospitals. Queue and Waiting Time Info: Check estimated waiting times at accident and emergency departments before heading to a hospital. Medication and Report Access: View some medication records and selected test results linked to your public healthcare visits. Family Member Linking: Manage appointments for family members, such as elderly parents or young children, under one login. How to Get Started: Download the HA Go app and register using your Hong Kong Identity Card details. Verify your identity, which may require a one-time in-person step at a clinic or hospital. Browse or book available appointment slots for the relevant public hospital or clinic. Check waiting times or medical information as needed ahead of a visit. Important Notice: HA Go covers the public healthcare system only — private hospitals and clinics in Hong Kong use entirely separate booking systems.