Bangladesh · Travel: Tickets & Hotels

Hazrat Shahjalal International Airport, Dhaka (hsia.gov.bd)

Name: Hazrat Shahjalal International Airport, Dhaka (hsia.gov.bd)
Brand: Hazrat Shahjalal International Airport, Dhaka (hsia.gov.bd)

Up to date as of October 16, 2026

The web portal of Dhaka’s Hazrat Shahjalal International Airport with flight schedules and check-in times, and the airport’s 24/7 hotline 13600 that answers in Bangla and English.

What it helps with

Talking to someone at the airportA 24/7 hotline in Bangla and English.
Knowing when check-in opensFlight schedules and check-in times on the portal.
Complaining about a serviceComplaints are taken through the call centre.

About Hazrat Shahjalal International Airport, Dhaka (hsia.gov.bd)

The airport launched its web portal hsia.gov.bd together with a 24/7 call centre and customer relationship software in July 2023. The portal shows flight schedules, check-in times and other service information. The call centre on 13600, or 09614-013600 from abroad and other networks, answers in Bangla and English and takes complaints and questions about the airport.

Key Features

Flight schedules: Flights and check-in times on the portal.
24/7 hotline: Call 13600 or 09614-013600, in Bangla or English.
Complaints: Service complaints and questions through the call centre.

How to Get Started

Open hsia.gov.bd before you fly.
Check your flight’s schedule and check-in time.
Save the hotline 13600 in your phone.
Call it if your flight or luggage is delayed.

Before you use it

Good to know: The hotline is 13600; from other networks or abroad use 09614-013600.
Good to know: Hotline agents answer in Bangla and English.

English available

Frequently Asked Questions

Does Hazrat Shahjalal International Airport, Dhaka (hsia.gov.bd) work with a foreign bank card in Bangladesh?: Not reliably — a foreign card may be declined. Check the notice above, or plan to use a local payment method.
Is Hazrat Shahjalal International Airport, Dhaka (hsia.gov.bd) available in English?: Yes, Hazrat Shahjalal International Airport, Dhaka (hsia.gov.bd) has an English-language interface.
Do I need a local phone number to use Hazrat Shahjalal International Airport, Dhaka (hsia.gov.bd)?: No, an international phone number generally works for Hazrat Shahjalal International Airport, Dhaka (hsia.gov.bd).
Do I need local ID or residency for Hazrat Shahjalal International Airport, Dhaka (hsia.gov.bd)?: No, Hazrat Shahjalal International Airport, Dhaka (hsia.gov.bd) doesn't require local ID or residency for visitors.
Where can I use Hazrat Shahjalal International Airport, Dhaka (hsia.gov.bd)?: Web
How much does Hazrat Shahjalal International Airport, Dhaka (hsia.gov.bd) cost?: Free website; the 13600 hotline is charged as a normal call