🚇 Public Transport

S'hail

Dubai's official journey planning app for public transport, developed by the Roads and Transport Authority. About S'hail: S'hail is the official journey planning app from Dubai's Roads and Transport Authority, providing route planning across the Metro, buses, tram and other public transport modes in one integrated tool. Key Features: Integrated Route Planning: Combines Metro, bus, tram and other transport options to suggest the fastest or most convenient route. Live Service Information: Real-time updates on service status, delays or disruptions. Fare Estimates: Shows estimated fares for planned journeys using a Nol Card. Accessibility Information: Details on accessible routes and stations for travellers with mobility needs. How to Get Started: Download the S'hail app from the app store. Enter your starting point and destination within Dubai. Review suggested routes combining different transport modes, with estimated times and fares. Follow the step-by-step directions to your destination. Important Notice: S'hail is specific to Dubai's RTA-operated transport network — for journeys involving other Emirates, you may need to check separately with relevant local transport authorities.

Nol Card

Dubai's official public transport payment card, used for the Metro, buses, trams and water buses. About Nol Card: Nol Card is the official contactless payment system for Dubai's public transport network, operated by the Roads and Transport Authority, covering the Metro, buses, trams and water buses (Abra) with a single reloadable card. Key Features: Universal Transport Access: A single card works across the Dubai Metro, public buses, tram and water bus services. Multiple Card Tiers: Options range from a basic Red Ticket for occasional use to Silver and Gold cards with more features. Tap-and-Go Payment: Simply tap the card on readers when entering and exiting transport, with fares calculated automatically. Discounted Fares: Registered Silver and Gold cards typically offer lower fares than single-use Red Tickets. How to Get Started: Purchase a Nol Card at any Metro station, RTA service center or authorized retailer. Choose a card type based on how frequently you'll use public transport during your stay. Add credit to the card at Metro stations or through the RTA app. Tap the card on the reader when entering and exiting Metro stations or boarding buses. Important Notice: Ensure your Nol Card has sufficient balance before travel — insufficient balance at exit gates can result in delays or the need to top up on the spot.